Terms & Conditions
Welcome to Gold and Sparrow. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase or using our services.
1. Introduction
Gold and Sparrow is an e-commerce platform offering ethnic wear and fashion apparel for women. These Terms govern your use of our website, products, and services.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
3. Account & Registration
When you create an account, you agree to provide accurate and complete information. You are responsible for maintaining confidentiality of your login details and all activities under your account.
4. Product Information
We strive to display accurate product images, descriptions, and colors. However, slight variations may occur due to lighting, camera, or screen settings.
5. Pricing & Payment
- All prices listed on the website are in INR.
- We reserve the right to modify prices at any time without notice.
- Payments are processed securely through trusted payment gateways.
6. Orders & Acceptance
Your order is confirmed only after payment is successfully processed. We reserve the right to cancel orders in case of stock unavailability, incorrect pricing, or suspicious activity.
7. Shipping & Delivery
Delivery timelines are estimates and may vary due to location, courier delays, or external circumstances. We are not responsible for delays caused by third-party logistics partners.
8. Returns, Refunds & Exchanges
- Returns are accepted only under certain conditions mentioned on our Return Policy page.
- Products must be unused, unwashed, and in original condition.
- Refunds may take 5–7 working days depending on the payment mode.
9. Intellectual Property
All content on this website—including logos, images, designs, text, and graphics—is the property of Gold and Sparrow and may not be copied, reproduced, or used without permission.
10. Prohibited Activities
- Misusing the website or attempting to gain unauthorized access
- Using our content without permission
- Submitting false information or fraudulent orders
11. Limitation of Liability
Gold and Sparrow is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or services.
12. Third-Party Links
Our website may contain external links. We are not responsible for the content, policies, or practices of third-party websites.
13. Updates to Terms
We may update these Terms & Conditions at any time. Continued use of the website signifies your acceptance of updated terms.
14. Contact Information
For questions or concerns regarding these Terms, you can contact us:
Email: support@goldandsparrow.in
Address: Gold and Sparrow, India
Thank you for choosing Gold and Sparrow. We appreciate your trust and support.
